Think Tank
Future of Healthcare

Healthcare Think Tank

Date

September 12, 2023

Location

New York, NY

Community

Healthcare
Your Vision is our mission

Agenda

September 12, 2023
All times Eastern Time
9:30 AM-10:00 AM
Registration
10:00 AM-10:30 AM
Morning Networking
10:30 AM-10:35 AM
Opening Remarks
10:35 AM-11:10 AM
Fireside Chat
Challenges & Some Easy Wins

Healthcare executives have had more sleepless nights in recent times. Underpayments from Medicare and Medicaid to hospitals continue to increase. Clinicians and their hospitals continue to see an increase in providing uncompensated care. Diagnostic errors are increasing. Physicians and care givers are reporting they are burned out, and looking at alternative career options. While the challenges are numerous there have been some wins. We'll discuss the strategies and technologies that are showing a favorable ROI.

11:15 AM-12:00 PM
Panel
Diagnostic Tools to Improve Healthcare Outcomes for All

Getting the right diagnosis is a key aspect of health care—it provides an explanation of a patient's health problem and informs subsequent health care decisions. Unfortunately, diagnostic errors stem from a wide variety of causes including inadequate collaboration and communication various stakeholders. Generative artificial Intelligence and data science applications can help combat and prevent some of the common errors. Our panel will discuss how they've implemented these tools for the benefit of their clinicians, hospitals and patients.

Panelists
Robert Clougherty Ph.D. CampusWorks

Speaker

Bob Clougherty Ph.D.

CIO

CampusWorks

Experienced Vice President Of Technology and Provost with a demonstrated history of working in the higher education industry. Skilled in Educational Technology, Adult Education, Academic Advising, Grant Writing, and Higher Education Leadership. Unique strength is my ability to integrate technology and higher education. Primary Strengths: --Organization Building: I have created a college from scratch; two institutes; traditional degree programs; online degree programs; a mobile app; and a company to deploy the app. --High Technology Proficiency: Fluent and versed in most contemporary technologies, with a focus in EdTech; previous experience includes the development of a mobile app; director of two technology-based institutes; and clear understanding of the theories and values that drive technologies. --Expertise in Learning: 35 years working in both Higher Education and EdTech; served in roles at all levels of diverse learning organizations; have worked with multiple learning modalities. --Intellectual Ability: Current work is focusing on technologically supported curriculum development and deep learning and virtual reality in learning.
Geeta Nastasi (2) Northwell Health

Speaker

Geeta Nastasi

CNIO

Northwell Health

Geeta Nastasi, MSA, BS, RN, is the Chief Nursing Informatics Officer at Northwell Health, an integrated academic health care delivery system. In this role, she is responsible for leveraging new and evolving technologies to promote adoption, quality, safety and process efficiency for a wide variety of initiatives across the continuum of care for the integrated health system. She leads a team of nurse informaticists in managing clinical governance requests, minimizing gaps in care between technology and process and standardizing best practices to transform, optimize and elevate the future of nursing practice. Ms. Nastasi did her nursing training at Middlesex University in London and worked as a Registered General Nurse at the North Middlesex Hospital in London before moving to New York. She joined the nursing management team at NYP in 1999. In addition to her clinical background and current informatics role, she has led electronic medical record training and has held several leadership positons in the information technology department. She has led and participated in several clinical and operational committees to develop strategy and to help achieve the vision of NYP. Over the years, she has managed multiple applications including 3M 360, Patient Safe Solutions, Cerner, Allscripts, Epic, Meditech, Athena, eClinicalWorks, SmartSheet, Verisma and Streamline. She has a Bachelor of Science in Health Administration from St. Joseph’s College and a Master of Science in Administration from Central Michigan University. She is a Samuel H. and Maria Miller Scholar in the DNP Nurse Executive Track, Frances Payne Bolton School of Nursing, Case Western Reserve University.
12:00 PM-1:10 PM
Lunch & Disruptor Showcase
12:35 PM-12:50 PM
Disruptor
Adaptive E-Learning: Proven Cognitive Science Applied to Workforce Capacity & Development

During a time of tremendous cost pressures, increasing nurse and staffing shortages, and patient safety declines, health systems are striving to improve patient outcomes and clinical proficiency. Health system leaders need a better, more efficient way to train that respects learners’ time and expertise by teaching them only what they need to know. Legacy training is often costly and fails to find and fix misinformation and knowledge gaps that directly contribute to adverse outcomes for health systems and the patients who rely on top-tier care.

In this session, we’ll explore how recent cognitive science discoveries have been applied to make learning stick, allowing individuals to learn faster, commit knowledge to long-term memory, and perform better. Amplifire has applied this unique model to healthcare, disrupting traditional learning and developing a collaborative model with over 20 health systems. Health system collaborators are achieving material reductions in training time and costs, including reduced training time, better patient outcomes, and more proficient and satisfied clinicians and staff.

Together with:

Amplifire eLearning
12:55 PM-1:10 PM
Lunch & Disruptor Showcase
Frontline Leaders: Linchpins to Improving Engagement and Reducing Turnover

Higher staff turnover is a problem for everyone in healthcare, especially frontline leaders. They bear the brunt of the burden of interviewing candidates, onboarding new recruits, and figuring out how to fill staffing gaps every day. The rub: they also hold the keys to engaging and retaining the staff they recruit.

In this session, we’ll explore practical strategies for developing frontline leaders as they strive to engage and retain staff, especially nurses and medical professionals. We’ll also emphasize the role of senior leadership in supporting frontline leaders’ efforts to re-build a workforce culture that helps all members of the care team be at their best.

Panelists
Burl Stamp Stamp&Chase

Speaker

Burl Stamp

President

Stamp&Chase

Burl Stamp, FACHE, is a seasoned health care executive, sought-after speaker, and thought leader on workforce culture. Burl’s message on employee and patient engagement is practical, thought-provoking, and inspiring. Recent presentations focus primarily on the current workforce crisis in the industry, including solid strategies to reduce turnover and burnout. Burl is the President/Founder of Stamp & Chase, a St. Louis-based management consulting firm that partners with health care providers to improve performance by focusing on the engagement and development of an organization’s people. With broad-based experience working alongside health care professionals from the boardroom to the bedside, he has helped major health systems, academic medical centers, multi- specialty physician groups, and community hospitals improve staff retention, operating performance, patient experience, and staff engagement. Prior to launching Stamp & Chase, Burl served several leading health care organizations in executive roles. As president/CEO of Phoenix Children’s Hospital, he spearheaded development of the first comprehensive, freestanding health care campus in Arizona dedicated to pediatrics. He developed the first strategic planning and marketing department at St. Louis Children’s Hospital and led pediatric service line development for BJC Healthcare/Washington University Medical Center. Burl is the author of The Healing Art of Communication, a health care professional’s guide to improving communication, and a faculty member of the American College of Healthcare Executives. He is a frequent speaker on communication, leadership, organizational culture, and business development strategy in health care organizations.

Together with:

Stamp&Chase
1:15 PM-2:00 PM
Panel
Hospital At Home: Are We Asking The Right Questions

Should hospitals reconsider how and where they deliver care to patients? Some are seeing the hospital-at-home model as a promising approach to improve value. What is the ROI on hospital-at-home, and specifically for patients who need acute-level care? Does this care delivery model reduce costs, improve outcomes and enhance the patient experience?

2:05 PM-2:50 PM
Panel
Delivering a Seamless Digital Healthcare Experience with Full Stack Observability

Digital transformation impacts every aspect of care delivery, from the administrative centers, to the hospital campuses and primary care clinics where patients are seen. As new capabilities are added, some services must migrate to a cloud-first or hybrid cloud model based on business requirements. Ensuring uptime, availability and fidelity of patient and provider experience becomes increasingly more difficult in such a dynamic environment. Learn how Full-Stack Observability to ease the burden and dymistify your applications and technology stack, whether on-prem, in the cloud, or both

Together with:

AppDynamics
2:50 PM-3:10 PM
Networking Break
3:10 PM-3:55 PM
Panel
Improving Employee Retention by Using Data & Analytics

The cost of attrition in critical categories is increasing, in fiscal and qualitative metrics. How can we use data and analytics to improve employee retention? What tools are there that impact the employee experience? Which recruitment channels should be prioritized to attract the most talented professionals? What trainings can provide real-time numbers on the effectiveness of employee training?

Panelists
Zane Zumbahlen
Zane Zumbahlen

Former CHRO

Cancer Treatment Centers of America

Paul Haser (1) One Brooklyn Health
Paul Haser MD

Chief Division of Vascular Surgery

One Brooklyn Health

Burl Stamp Stamp&Chase

Speaker

Burl Stamp

President

Stamp&Chase

Burl Stamp, FACHE, is a seasoned health care executive, sought-after speaker, and thought leader on workforce culture. Burl’s message on employee and patient engagement is practical, thought-provoking, and inspiring. Recent presentations focus primarily on the current workforce crisis in the industry, including solid strategies to reduce turnover and burnout. Burl is the President/Founder of Stamp & Chase, a St. Louis-based management consulting firm that partners with health care providers to improve performance by focusing on the engagement and development of an organization’s people. With broad-based experience working alongside health care professionals from the boardroom to the bedside, he has helped major health systems, academic medical centers, multi- specialty physician groups, and community hospitals improve staff retention, operating performance, patient experience, and staff engagement. Prior to launching Stamp & Chase, Burl served several leading health care organizations in executive roles. As president/CEO of Phoenix Children’s Hospital, he spearheaded development of the first comprehensive, freestanding health care campus in Arizona dedicated to pediatrics. He developed the first strategic planning and marketing department at St. Louis Children’s Hospital and led pediatric service line development for BJC Healthcare/Washington University Medical Center. Burl is the author of The Healing Art of Communication, a health care professional’s guide to improving communication, and a faculty member of the American College of Healthcare Executives. He is a frequent speaker on communication, leadership, organizational culture, and business development strategy in health care organizations.
Cindy Buchman Good Shepherd Rehabilitation Network

Speaker

Cindy Buchman

VP Strategic Planning & Operating Services

Good Shepherd Rehabilitation Network

Experienced Administrator with a demonstrated history of health care experience in both for profit and not for profit hospitals and large organizations. Strong skill set in budgeting, strategic planning, process improvement and operational management. Master's of Health Administration from University of Scranton.
4:00 PM-4:35 PM
Fireside Chat
Multigeneration & Multicultural Team Management

Successfully being able to manage teams of professionals who straddle multiple generations and cultures is of extreme importance in clinical settings. Healthcare leaders must think differently and challenge each other to see past generational stereotypes and recognize everyone’s seat at the table. How do you recognize the need to plan differently and find opportunities to personalize the employee experience?

4:35 PM-4:40 PM
Closing Remarks & Raffle Giveaway
4:40 PM-5:40 PM
Cocktail Hour
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Together With

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Heard In The Room